Shipping policy

Last updated: March 2026

Orders are processed within 1–2 business days.

(Shipping times may vary due to customs or carrier delays.)

Once shipped, you will receive a tracking number via email.
You can also track using our Track Order page.

If an incorrect address is provided, Bambufix is not responsible for failed delivery.
Contact us immediately if you entered the wrong address.

International customers are responsible for customs/tax fees.

Bambufix is not liable for lost or stolen packages after delivery confirmation.
However, we will assist in filing claims with the carrier.

For shipping questions: quevicllc2025@gmail.com

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